Feedback

Recommendations, Complaints, Feedback

Giving a Recommendation

After a transaction, the Buyer can leave a visible comment on the quality of the service received. After you Login go to Recommendations under Buyer Actions on your homepage.

6-Recommend

There you can leave a recommendation, and view all other recommendations. To view recommendations for an individual Member, login and go to USERS. Select the User, and view recommendations:

view_user

Complaints

To date, complaints have typically been about

  1. Offers or Wants that were out-of-date (i.e. time-wasting)
  2. sellers failing to reply to enquiries
  3. sellers requesting euros only

To complain, please contact Cork LETS by email at [email protected] and we will try to sort out the problem. For instance, if a member has failed to respond, a volunteer will endeavour to contact them and:

  1. confirm if he/she is still alive
  2. living in the area
  3. still willing to participate

To Avoid Complaints

  1. Respond to email enquiries. Don’t leave another member ‘in the dark’.
  2. Update your Wants & Offers. Login to your personal Homepage and go to Wants or to Offerings and click Update.

update_offer
Once there you can Edit / Delete / Hide / Update your adverts.

edit_offer

Your Feedback is Welcome

Feedback on every aspect of the new LETS is very important to us. Please feel free to communicate your ideas and opinions. Email [email protected] today.